Privacy Policy

Introduction

At AutomateX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our courses.

We understand the importance of maintaining your privacy and handling your personal information with care. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our website and services, including:

How We Collect Information

We collect information through various methods, including:

• Direct Collection: Information you provide when you register for courses, create an account, fill out forms, respond to surveys, or communicate with us.
• Automated Technologies: Cookies, web beacons, server logs, and other tracking technologies that automatically collect information when you visit our website.
• Learning Management System: Data collected through our learning platforms about your course participation and progress.
• Third-Party Sources: In some cases, we may receive information about you from third-party partners, service providers, or publicly available sources.

For more information about our use of cookies and similar technologies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our courses and services
• Process enrollments, payments, and issue certificates
• Personalize your learning experience and provide tailored content
• Communicate with you about your courses, account, and other relevant information
• Send updates, newsletters, and marketing communications (if you have opted in)
• Analyze and monitor website usage and performance
• Identify and fix technical issues and security concerns
• Comply with legal obligations and enforce our terms and policies
• Prevent fraud and protect the rights, property, or safety of our users and others

We will only process your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Legal Basis for Processing

We process your personal information in accordance with applicable data protection laws. Our legal bases for processing include:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you when you enroll in our courses or use our services.
• Legitimate Interests: Processing serves our legitimate business interests, such as improving our services, preventing fraud, and ensuring the security of our systems.
• Consent: In some cases, we process your information based on your explicit consent, such as for sending marketing communications.
• Legal Compliance: Processing is necessary to comply with our legal obligations under applicable laws and regulations.

Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

We do not sell your personal information to third parties for their own marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following data protection rights:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any inaccurate information or complete any incomplete information we have about you.
• Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Objection: You have the right to object to our processing of your personal information in certain circumstances.
• Data Portability: You have the right to request that we transfer the information you've provided to us to another organization or directly to you.
• Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us through our website's contact form. We will respond to your request within the timeframe required by applicable law.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include data encryption, access controls, regular security assessments, and staff training on privacy and security practices.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

As a Cyprus-based organization, we primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. When we transfer personal information outside the EEA, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

These safeguards may include standard contractual clauses approved by the European Commission, binding corporate rules, or other legally accepted transfer mechanisms.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Privacy Policy on this page with a revised "Last Updated" date.

We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to the Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our website's contact form.